Contact Us

Specimen Collection Hours: Hours vary by location. Call customer service at (877) 731-6377 for more information on sample collection hours and testing.

Test Results and Registration: 8 am-5 pm Central Time. Saturday and Sunday closed.

Phone Registration for Testing: You must register before going to the lab. In most cases, the lab collection site will not require you to make an appointment, but they will require a lab order to be sent over before you arrive. Please call customer care at (877) 731-6377 to register so we can send your lab orders to the collection site. In most cases we can get you or your employee collected the same day that you call!

In order to complete the registration and receive your lab order please have the following information ready when you call.

Email Registration for Testing: If you prefer to email simply copy and paste the information (below) in an email and fill in the requested information.

1.Your company name and whether you are a new or existing client:

2. The first and last name of the specimen donor:
3. The type of test requested (ex. 5 panel urine, 10 panel urine, 5 panel hair drug test)
4. The zip code of the specimen donor:

5. Should we check if instant results are an option (urine):

Note: Please do not email your credit card information. We will contact you for that or you can call it in if you do not already have it saved on file.